Privacy
Policy.

When you visit our site or place an order, we may collect the following types of information:

Personal information — your name, email address, phone number, shipping and billing address, and payment information when you make a purchase.

Device and usage data — your IP address, browser type, pages visited, referring URLs, and time spent on the site. This data is collected automatically via cookies and similar tracking technologies.

Communications — any messages you send us via our contact form or email, including your name and the content of your message.

Marketing preferences — if you sign up for SMS or email updates, we collect your contact information and consent status.

We use the information we collect to:

Process and fulfill your orders, including sending order confirmations and shipping notifications. Communicate with you about your purchases, returns, or inquiries. Send marketing communications if you have opted in, such as launch announcements, promotions, and product updates. Improve our website, products, and customer experience. Comply with legal obligations and prevent fraud.

We will never sell your personal information to third parties.

We share your information only as necessary to operate our business and fulfill your orders. This includes:

Service providers — third parties who help us run our store, including Shopify (our e-commerce platform), payment processors, shipping carriers, and email/SMS marketing platforms. These providers are contractually obligated to protect your data and may only use it to provide services to us.

Legal requirements — we may disclose your information if required by law, court order, or government authority.

We do not sell, rent, or trade your personal information with any third party for their marketing purposes.

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and support marketing efforts.

Essential cookies are required for the site to function, including maintaining your shopping cart and processing transactions.

Analytics cookies help us understand how visitors interact with our site so we can improve it.

Marketing cookies allow us to deliver relevant advertising and track campaign performance.

You can control cookie settings through your browser. Disabling certain cookies may affect site functionality.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Order information is typically retained for a minimum of 7 years for accounting and legal compliance purposes. Marketing data is retained until you unsubscribe or request deletion.

Depending on your location, you may have the following rights regarding your personal data:

Access — request a copy of the personal data we hold about you. Correction — request that we correct inaccurate or incomplete information. Deletion — request that we delete your personal data, subject to legal retention requirements. Opt-out — unsubscribe from marketing communications at any time by clicking the unsubscribe link in any email or replying STOP to any SMS.

To exercise any of these rights, contact us at hello@simonefragrance.com.

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our store is hosted on Shopify, which maintains industry-standard security practices including SSL encryption for all transactions.

However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security of your data.

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Continued use of our site following any changes constitutes your acceptance of the updated policy.

If you have any questions about this Privacy Policy or how we handle your data, please reach out. We're happy to help.